Privacy Policy
Shopbotly.com
Last Updated: June 3, 2026
PRIVACY COMMITMENT
Shopbotly values your trust and is dedicated to protecting the privacy of your operational data, corporate parameters, and user communications. This Privacy Policy outlines how information is gathered, managed, and safeguarded within our AI chatbot and e-commerce automation ecosystem.
1. Information We Collect
To deliver AI-powered conversations, order tracking, and integration services, Shopbotly processes several types of information:
Account Configuration Data: Information provided when setting up evaluation profiles, including usernames, corporate email setups, and administrative contact parameters.
E-commerce Meta-information: Data ingested via third-party channels (Shopify, WooCommerce), such as catalog parameters, basic order metrics, and tracking statuses required to process automated queries.
Conversational Logs: Text inputs, query logs, and dialogue data submitted to the interactive chatbots by testing users or internal evaluations to generate automated support interactions.
Technical System Metrics: IP addresses, browser specifications, access logs, and core interaction metadata gathered automatically for system performance diagnostics and abuse prevention.
2. How We Use Information
We leverage the processed information strictly to sustain and optimize our professional core automated utilities:
To execute, maintain, and validate the interactive chatbot engines and order recommendation modules.
To resolve dynamic webhooks, fulfill API parameters, and stabilize integrations between your digital store and third-party AI models (e.g., OpenAI).
To monitor system integrity, identify suspicious platform exploitations, counter bad actors, and preserve server stability.
To fine-tune, update, and improve the processing efficiency and interface layouts of the Shopbotly ecosystem.
3. Data Sharing & Third-Party Processing
Shopbotly does not sell, rent, or lease your account information or store logs to marketing networks. Information is only exposed under structured operational circumstances:
AI Ecosystem API Providers: Conversational inputs are securely relayed to external specialized engines (such as OpenAI) strictly to generate the response payloads.
E-commerce Infrastructure: Order identifiers are shared securely with your linked storefront channels (Shopify, WooCommerce) to pull real-time logistics logs for end-users.
Legal Mandates: Data may be disclosed if formally requested to comply with valid legal processes, national enforcement orders, or to protect the foundational property privileges of Botmerze.
4. Data Storage & Retention
As our demo environment is provided primarily for evaluation and performance testing, data logs, conversational records, and configurations are subject to scheduled optimization loops. Shopbotly reserves the right to periodically wipe, archive, or completely purge operational logs and system histories. Data retained on live systems is stored using current secure industry hosting standards.
5. Security Framework
We deploy practical technical and administrative safeguards engineered to block unauthorized manipulation, disclosure, alteration, or destruction of stored systems. However, given that no automated transfer across the web or digital hosting layer is entirely impregnable, Shopbotly cannot offer absolute guarantees regarding absolute data isolation.
6. Intellectual Property & Infrastructure Context
All core infrastructure, database mechanisms, design layouts, and processing tools remain the proprietary intellectual property of Botmerze. This Privacy Policy dictates exclusively how target information flows through these platforms without transferring any structural rights to users.
7. Amendments to this Privacy Policy
Shopbotly preserves the operational right to update or alter this Privacy Policy at any specific milestone. When modifications are performed, the revised date at the top of the agreement will be modified accordingly. Users are highly encouraged to frequently check this document to remain fully aware of our data safety guidelines.
8. Contact Our Privacy Team
If you have any questions regarding this Privacy Policy, your data handling rights, or data operations within the Shopbotly architecture, please drop an email directly to:
Email: akonymike@gmail.com